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Gift Certificates

Redeem a Gift Certificate

To redeem a gift certificate at Mason Zone, follow the simple steps below.

  1. You need your unique gift certificate code, which is part of the gift certificate that was emailed to you as an attachment. It will look something like Z50-Y6K-COS-402.
  2. Browse the store and add items to your cart as you normally would.
  3. Click the 'View Cart' link to view the contents of your shopping cart.
  4. Type your gift certificate code in to the 'Redeem Gift Certificate' box and click 'Go'.

Still having trouble?


FREQUENT QUESTIONS: What can't I redeem or check my gift certificate (e-gift card)?

ANSWER: Try these three options.

1.) Please ensure that you are typing the correct gift certificate redemption code number. Please check your email inbox for any valid redemption codes that were emailed to you in the past.

2.) If your code is not found, click "MY ACCOUNT" > then click "SIGN IN" or "LOST PASSWORD." Enter the gift card recipient's email address to get account login access. If store credit appears in your account, then you do not need your redemption number. Simply continue checkout and any remaining store credit will be automatically deducted from your shopping cart.

3.) You may have used all of your store credit, or your gift certificate has expired. NOTE: Gift certificates expire within one year of purchase. Please check your past order history to see if you have already redeemed all of your store credit or gift certificates. If you still have difficulty, please contact us.
 

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